Solving Consumer ProblemseBook - 1998
The U.S. Federal Trade Commission (FTC) presents the August 1998 brochure "Solving Consumer Problems" in PDF format. The brochure contains strategies consumers can use to resolve problems they may have with a product or service.
Publisher: [Washington, D.C.] : Federal Trade Commission, Bureau of Consumer Protection, Division of Consumer and Business Education, 
Characteristics:  p. (online resource) : digital, PDF file