Selling on the Internet

Selling on the Internet

Prompt Delivery Rules

eBook - 1999
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The U.S. Federal Trade Commission (FTC) presents information in PDF format on the prompt delivery rules related to selling on the Internet. The Mail or Telephone Order Merchandise Rule of the FTC sets rules for making promises about shipments, notifying customers about unexpected delays, and refunding consumers' money. The rule applies to orders placed by telephone, fax, or the Internet. The FTC highlights compliance with the rule.
Publisher: [Washington, D.C.] : Federal Trade Commission, Bureau of Consumer Protection, Office of Consumer and Business Education, [1999]
Characteristics: [2] p. (online resource) : digital, PDF file
Additional Contributors: United States

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